Monetise your bag wardrobe today
Tell us about your bag and we’ll let you know what it’s worth in cash** and in membership credit.
Monetise your bag wardrobe today
Tell us about your bag and we’ll let you know what it’s worth in cash** and in membership credit.
LAUNCH OFFER: 30% Additional membership credit.
Sell us your bag before 30 June 2020 and benefit from a bonus 30% in COCOON credit above the cash value**.
Quote requested!
Thank you for submitting your bag to COCOON Refresh. We will review your submission and provide a quote for your bag within 3 working days.
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Before submitting your form please review our bag acceptance guidelines for what bags we’ll accept.
Please note that this service is currently only available to customers in the UK.
  • Tell us about your bag

    Brand *
    We’re currently accepting these brands. Brand not listed? Email us with your suggestion.
    Style *
    For Example: GG Marmont
    Purchase Year *
    Colour *
    Fabrication *
    Condition *
    i
    Condition Definitions
    Unworn with tags
    This bag has never been worn and still has the tags on it.
    Unworn without tags
    This bag has never been worn, however the tags have been removed (i.e. the item was gifted).
    Excellent
    The bag has been worn a few times, with no signs of wear or damage.
    Very Good
    The bag has been worn a few times, with minor markings and/or scratches.
    Good
    The bag has been worn but is in good condition - it may have some repairable light wear or scuffs.
    Please indicate what state your bag is in.
    Size *
    Any extras?
    Please indicate which original accessories you’re able to supply if any.
    Anything additional we should know about your bag? Damage, limited editions, exclusives, missing parts etc.
  • SUBMIT YOUR PHOTOS

    Please submit at least 4 photos showing the bag from the below angles.
    Provide as much information as possible around the condition of the bag and include photos for any damaged areas, as this will affect the valuation. Review our acceptance guidelines before submitting the form. Anything additional we should know about your bag? Damage, limited editions, exclusives, missing parts etc.

    If the photos you supply don’t accurately represent your bag, we may not be able to accept it. Additional photos are optional.

    Upload one image for front and back, and two or more images across any of the other sections.

    Front *
    i
    Front
    Show examples
    Drop files here or click to upload
    Back *
    i
    Back
    Show examples
    Drop files here or click to upload
    Interior logo
    i
    Interior logo
    Show examples
    Underneath
    i
    Underneath
    Show examples
    Drop files here or click to upload
    Inside
    i
    Inside
    Show examples
    Drop files here or click to upload
    Side
    i
    Side
    Show examples
    Drop files here or click to upload
    Any damage
    Drop files here or click to upload
    Additional images
    Drop files here or click to upload
  • Proof of purchase

    Please upload your documents confirming proof of purchase here (maximum 3 documents). Original receipt and order confirmation correspondence is accepted.
    Drop files here or click to upload
  • You’ll receive an initial quote for your bag within 3 working days
    By completing this form and clicking above, you agree to our COCOON Terms and Conditions and Privacy Policy.
    * Required field.
    ** Maximum cash payout is 50% of the bag valuation. A minimum of 1 month membership needs to be redeemed. Standard membership terms apply.
    *** Where possible, COCOON will always round up to the nearest half month when exchanging into membership credit.

    This information is updated as of 01/06/2020.

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    UPDATE

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    Thanks for confirming that you would like to return this bag to our Harvey Nichols, Knightsbridge pop up. Store returns are available Monday-Saturday 10am-8pm and Sunday 11:30am-6pm.

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