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ABOUT US

Launched in 2019, COCOON is a membership subscription service for bag lovers. Membership unlocks access to the COCOON collection, with bags to suit every style, occasion and personality; and weekly drops to support evolving style needs. Members can add a new bag to their wardrobe each month (or on demand with Flexi Membership), and swap for something new when they’re ready for a style update. It's the smarter, circular approach to wardrobe planning and a more responsible, less wasteful way to indulge in variety and newness.

Founded by luxury expert Ceanne Fernandes-Wong and entrepreneur Matt Heiman, COCOON offers a customer-centric and environmentally conscious service for its members. As CEO, Fernandes-Wong is leading her team to build THE circular destination for luxury handbag lovers to discover and access the widest selection of new season, pre-owned and vintage styles. With 20 years of experience in the fashion and media sector, and a passion for sustainability, Ceanne is focused on paving the way for a circular fashion future promoting access and experience.

 

 

 

 

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How do you grade your bags?

To ensure your order meets your expectations, we determine each bag’s condition before listing it on our website and share this condition grade on each bag’s page. Some of our vintage styles and classic bags have already lived a full life (if only bags could talk…) and may show unavoidable signs of light wear. We have designed a straightforward condition grading matrix to fairly value and categories our styles, using an 6-letter grading system. If you have any questions regarding our condition grading, please contact our membership team.

AA+ Brand New and Unworn with Tags
AA Brand New without Tags
A Excellent to Very Good Condition - Like new, used but no visible signs of use
AB Very Good to Good Condition - Well maintained with some signs of wear
B Fair Condition - Visible signs of wear from frequent use
C Very Worn or with Damage - Obvious damage to item, visible defects