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Memberships that work for you

Unlock access to the COCOON collection; with bags to suit every style, occasion and personality. Indulge in variety and newness in a smarter, less wasteful way.

Memberships that work for you

Unlock access to the COCOON collection; with bags to suit every style, occasion and personality. Indulge in variety and newness in a smarter, less wasteful way.

How it works

Get your guilt-free bag fix with membership to COCOON. You’re only a few steps away.

CHOOSE YOUR PLAN
Pay monthly, quarterly or on-demand with Flexi. Checkout with your first bag or take your time to browse the collection. Once you’ve completed the ID verification process you’re all set. Allow one working day for us to review and confirm your membership application.
ENJOY YOUR DREAM BAG
Once your membership is approved, your order will be shipped (for monthly memberships, this counts as your first swap). If you haven’t yet placed a bag order, now is the time! Tap into the latest trends or be adventurous and try something out of your comfort zone.
CHANGE IT UP
Monthly swaps included with Premium and Deluxe memberships allow you to exchange a bag for a new one. Flexi members can buy Bag Passes to access any style in the collection, whenever they want, for one week at a time.

5 Reasons why membership is the ultimate bag lover's solution

DREAM BAG WARDROBE

Members can unlock access to our unrivalled collection as if it were their own; curated with love, passion and knowledge by our team of bag experts.

CIRCULAR VISION

With circular subscription, we are leading the revolution for how women buy, access and resell handbags. Members can feel good about choosing a sustainable and innovative wardrobe solution.

Freedom to Experiment

Members can tap into the latest trends or step outside their comfort zone; and can have fun being adventurous and experiment with a wide range of brands and designs.

Value First

It’s all good fun (and great bags), but seriously, as a COCOON member you’re getting amazing value from your very first day. Just check out the estimated retail price on each bag’s page on our website.

Membership on your terms

Members can experience the luxury bags they want, when they want, for a membership fee that works for their lifestyle. And they can feel good about making information purchase decisions for bags they decide to invest in forever.

Choose a Membership

Must-have bags your membership could unlock

Deluxe Collection
Premium Collection

Think of the COCOON collection as an extension of your closet. From coveted vintage to cult classics and spotted-everywhere bags; it's here waiting for you.

  • SAINT LAURENT Manhattan Leather Shoulder Bag in Bordeaux
    Front view of the SAINT LAURENT Manhattan Leather Shoulder Bag in Bordeaux
    Regular price
    £0.00
    Sale price
    £0.00
  • LOUIS VUITTON x Takashi Murakami Monogram Sologne Shoulder Bag in Multicolour 2003
    LOUIS VUITTON x Takashi Murakami Monogram Sologne Shoulder Bag in Multicolour 2003
    Regular price
    £0.00
    Sale price
    £0.00
  • CHANEL Coco Cocoon Nylon Tote Bag in Black 2008 - 2009
    CHANEL Coco Cocoon Nylon Tote Bag in Black 2008 - 2009
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI Dionysus Small Shoulder Bag in Red and Pink
    Front of the GUCCI Dionysus Small Shoulder Bag in Red and Pink
    Regular price
    £0.00
    Sale price
    £0.00
  • SAINT LAURENT Small Solferino Crossbody Bag in Pink
    SAINT LAURENT Small Solferino Crossbody Bag in Pink
    Regular price
    £0.00
    Sale price
    £0.00
  • LOUIS VUITTON Limited Edition Monogram Lockit Bag 2012
    LOUIS VUITTON Limited Edition Monogram Lockit Bag 2012
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Arco Large Grained Leather Tote in Black with Silver Hardware
    Front view of the BOTTEGA VENETA Arco Large Grained Leather Tote in Black with Silver Hardware
    Regular price
    £0.00
    Sale price
    £0.00
  • PRADA Large Woven Motif Leather Shoulder Bag in Pink
    Front view of the PRADA Large Woven Motif Leather Shoulder Bag in Pink
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Pouch Leather Clutch in Black
    BOTTEGA VENETA Large Pouch in Black Nappa Leather with magnetic snap close
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Padded Marie Leather Shoulder Bag in Fondente
    Front view of the BOTTEGA VENETA The Padded Marie Leather Shoulder Bag in Fondente
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Arco Small Leather Tote Bag in Black
    Front view of the BOTTEGA VENETA Arco Small Leather Tote Bag in Black
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Small Top Handle Bag in Black
    GUCCI 1955 Horsebit Small Top Handle Bag in Black
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Shoulder Bag in Coated GG Canvas with Red Leather
    GUCCI 1955 Horsebit Shoulder Bag in Coated GG Canvas with Red Leather
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Point Small Leather Bag in Mallard
    BOTTEGA VENETA Point Small Leather Bag in Mallard
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI Dionysus Small Shoulder Bag in Blue and Turquoise
    GUCCI Dionysus Small Shoulder Bag in Blue and Turquoise
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Pouch Leather Clutch in Mustard
    BOTTEGA VENETA Large Pouch in Mustard Leather
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI GG Marmont Small Shoulder Bag in Red Leather with Pink Trim
    GUCCI GG Marmont Small Shoulder Bag in Red Leather with Pink Trim
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Point Small Leather Bag in Black
    BOTTEGA VENETA Point Small Leather Bag in Black
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Classic Mini Leather Shoulder Bag in Red
    Front view of the BOTTEGA VENETA The Classic Mini Leather Shoulder Bag in Red
    Regular price
    £0.00
    Sale price
    £0.00
  • LOUIS VUITTON Speedy 25 in Damier Azur Canvas 2012
    LOUIS VUITTON Speedy 25 in Damier Azur Canvas 2012
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI GG Marmont Small Shoulder Bag in Blue with Turquoise Trim
    GUCCI GG Marmont Small Shoulder Bag in Blue with Turquoise Trim
    Regular price
    £0.00
    Sale price
    £0.00
  • LOUIS VUITTON x Takashi Murakami Pochette Accessoires in Black Multicolour 2003
    Front of LOUIS VUITTON x Takashi Murakami Pochette in Black Multi
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Bordeaux
    Front view of the BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Bordeaux
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI Dionysus Small Shoulder Bag in Brick and Sand
    GUCCI Dionysus Small Shoulder Bag in Brick and Sand
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Trine Leather Clutch in Black
    BOTTEGA VENETA The Trine Leather Clutch in Black
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Leather Shoulder Bag in Emerald
    GUCCI 1955 Horsebit Leather Shoulder Bag in Emerald
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Marie Shoulder Bag in Yellow
    BOTTEGA VENETA The Marie Shoulder Bag in Yellow
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Arco Large Grained Leather Tote in Black with Gold Hardware
    Front of the BOTTEGA VENETA Arco Large Grained Leather Tote in Black with Gold Hardware
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Camel
    BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Camel
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Classic Mini Leather Shoulder Bag in Fondente
    Front view of the BOTTEGA VENETA The Classic Mini Leather Shoulder Bag in Fondente
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Trine Leather Clutch in Ice
    BOTTEGA VENETA The Trine Leather Clutch in Ice
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Arco Large Leather Tote Bag in Deep Blue
    Front of the BOTTEGA VENETA Arco Large Leather Tote Bag in Deep Blue
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Pouch Intrecciato Leather Clutch in Red
    Front view of the BOTTEGA VENETA The Pouch Intrecciato Leather Clutch in Red
    Regular price
    £0.00
    Sale price
    £0.00
  • LOUIS VUITTON Monogram Denim Neo Cabby MM in Blue 2007
    LOUIS VUITTON Monogram Denim Neo Cabby MM in Blue 2007
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Pouch Leather Clutch in Deep Blue
    BOTTEGA VENETA The Pouch Leather Clutch in Deep Blue
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI Mini Dionysus Striped Blue, White and Red Leather Bag
    GUCCI Mini Dionysus Striped Blue, White and Red Leather Bag
    Regular price
    £0.00
    Sale price
    £0.00
  • GIVENCHY Small Cut Out Bag with Chain
    GIVENCHY Small Cut Out Bag with Chain
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Leather Shoulder Bag in Brick and Sand
    GUCCI 1955 Horsebit Leather Shoulder Bag in Brick and Sand
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Leather Shoulder Bag in Red and Pink
    GUCCI 1955 Horsebit Leather Shoulder Bag in Red and Pink
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Leather Shoulder Bag in Light Blue
    GUCCI 1955 Horsebit Leather Shoulder Bag in Light Blue
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Leather Shoulder Bag in Orange and White
    GUCCI 1955 Horsebit Leather Shoulder Bag in Orange and White
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI GG Marmont Small Shoulder Bag in Blue Matelassé Leather
    GUCCI GG Marmont Small Shoulder Bag in Blue Matelassé Leather
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Black
    BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Black
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Pouch Leather Clutch in Moutarde
    BOTTEGA VENETA The Pouch Leather Clutch in Moutarde
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Basket Large Leather Tote Bag in Black
    BOTTEGA VENETA Basket Large Leather Tote Bag in Black
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Moutarde
    Front view of the BOTTEGA VENETA Medium Shoulder Pouch Leather Bag in Moutarde
    Regular price
    £0.00
    Sale price
    £0.00
  • BOTTEGA VENETA The Classic Small Leather Shoulder Bag in Black
    Front view of the BOTTEGA VENETA The Classic Small Leather Shoulder Bag in Black
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI 1955 Horsebit Small Top Handle Bag In Brown
    GUCCI 1955 Horsebit Small Top Handle Bag In Brown
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI GG Marmont Small Shoulder Bag in Blue and Red Matelassé Leather
    GUCCI GG Marmont Small Shoulder Bag in Blue and Red Matelassé Leather
    Regular price
    £0.00
    Sale price
    £0.00
  • GUCCI GG Marmont Small Shoulder Bag in Original GG Canvas
    Front view of the GUCCI GG Marmont Small Shoulder Bag in Original GG Canvas
    Regular price
    £0.00
    Sale price
    £0.00
BROWSE THE FULL COLLECTION

FAQs

You've got questions, we've got answers.

I’ve just signed up, what happens next?

Welcome! Once you have purchased a COCOON membership, there are two key stages to our approval process: ID verification and a soft background credit check. If you’ve signed up to a bank account recently, you’ll be familiar with the software - we use the same providers as a number of large banks, credit providers and other types of large institutions, so you can be sure we are putting your privacy and data security first. We need this information to ensure we know who our applicants are so that we can protect our members and the bags in our collection. We only use this information to confirm your identity, and nothing else. Below we outline what these two steps entails.

Following your purchase, you will be asked to confirm your identity through our secure third party ID verification partner, accessible through our accounts portal. You will be required to submit a photo of a government- issued ID, ideally a UK driver's licence which includes your address (although a passport or ID card is also accepted). This will then be matched with a live selfie, to prove your identity alongside the ID provided.

Please note that your COCOON application is not complete until you have completed the ID verification process and if you do not complete this step within 7 days of checking out with membership, your membership will be cancelled and refunded, and you will have to re-apply.

We also carry out a soft credit check, the results of which will be taken into account when reviewing your membership application. This credit check will not affect your credit score.

If there are significant delays to your application approval, your charge period will be adjusted accordingly when your first order is shipped out.

Once your membership is approved, you will be notified via email, and you are free to place your first bag order. If you have already placed an order for a bag, this will be shipped to you via next-day delivery* (the exciting part). See all delivery timeframes across the UK, as they differ by country.

If your membership is declined for any reason, you will receive an automated email confirming your declined application and you will receive a full refund to the original payment method within 10 working days. COCOON is unable to provide any details on exactly why a membership is declined. Please be aware that reasons could include a high fraud score and/or a poor credit rating.

What is included in my membership fee?

All of our membership plans include access to one bag at a time as standard. To access a second bag, read on to learn more about weekly Bag Passes.

Each full time membership plan includes a certain number of complimentary bag Swaps, so that you can change your bag each month. The number of swaps in a membership determines the number of times you can change your bag during your membership period.

Depending on the membership plan that you select, you’ll unlock access to different areas of the COCOON collection— with Premium, you gain access to the Premium collection; with Deluxe, you gain access to the Premium collection as well as our most coveted bags only available in the Deluxe collection.

You can hold on to a bag that you have ordered with a membership swap for the full access period (as noted on each bag’s page) before it’s due back for a freshening up. This will either be one month or three months. If you have ordered a bag with a Bag Pass, you have access to this bag for one week.

When you place a bag order on COCOON, you will be charged our standard next-day delivery fee of £4.95 (Monday-Saturday delivery). Your membership fee includes one free return collection per order. If you miss a return collection, we will schedule another collection for the next working day and charge you a £10 missed collection fee. You will be charged an additional £10 for each subsequent collection attempt until the bag has been returned. Please note Late Fees are separate to Missed Collection Fees, and you could be charged both fees if a bag is not returned and a collection is missed. Both fees are necessary for us to continue to offer our members the best value.

How many bags do I get each month?

You can have one bag at a time with all of our memberships. From your second membership charge onwards, you can purchase weekly Bag Passes to access a second bag from the full collection for one week at a time. To learn more about Bag Passes, read our FAQs.

How long can I keep my bag?

You can hold on to the majority of our bags for up to three months. A limited selection of our most in-demand styles have an access limit of one-month. You'll be notified by email when it's time to swap. Please note, the minimum period for holding a bag is 24 hours.

What is a swap?

A swap is when you exchange your current bag for your next bag. With COCOON membership you take home one bag at a time, so when you’re ready for a new style, you can ‘swap’ for your next pick.

How do I swap my bag?

Sign in to your COCOON account and check out with a new bag. We’ll schedule a collection for your current bag - please return in the original box (or similar), removing any old address labels and sealing securely with tape. On collection, our delivery partner will provide a new bar code label to attach to the box. Please ensure they scan the new label in front of you. They will also provide a card with your collection confirmation number; please keep this in a safe place until you receive a text message confirming that your order has been returned. If the delivery partner is not able to provide both a new bar code label and a card with your collection confirmation number, please hold on to the parcel and get in touch with us immediately to arrange a new collection. Once your bag has been returned, we’ll arrange next-day delivery for your new style. You will receive an update once the bag has been dispatched.

Does my first bag count as my first swap?

Yes, when you place your first order, the bag you select will count as your first swap.

With Premium monthly membership, this means you can swap for a new bag after one month’s time. Deluxe monthly members can swap for a new bag (using their second monthly swap) at any time in their first month. If you are a COCOON quarterly member you are free to redeem the swaps included in your plan at any point within the 3-month payment period.

I don’t see a bag I want, what should I do?

We add new styles to our collection frequently. Sign up to our newsletter so you’ll be the first to know about new bag drops. Make sure to also keep tabs on our ‘What’s New’ and ‘Back in Stock’ edits. If you’re after a bag not yet in our collection, let us know! We’ll see what we can do (plus we always love to hear from you).

Can I reserve a specific bag that is currently out with a member?

Our bags are available on a first-come, first-served basis. If you’ve fallen for a style that’s out with a member, head to the bag’s page on our website and click Notify Me to start getting email notifications every time that bag comes back in stock. Please read our FAQs on bag access and reservations for more information.

Please note, when you save items to your wishlist you will not be notified when they are back in stock.

Why should I sign up for a COCOON quarterly membership?

You’ll get all the benefits of monthly membership and more. Enjoy stress-free renting — redeem your swaps at any point during the three-month period so you can exchange for something new when you want it. Plus, save big — paying every three-months means paying less overall.

How much do I save with COCOON quarterly membership?

If you choose to pay quarterly, you’ll save 20% on Deluxe, 15% on Premium membership fees.

How do I upgrade or downgrade between membership tiers?

You can upgrade your membership plan, or save by switching to a quarterly membership plan, anytime on our website. Simply sign in and head to the Memberships page, select the new membership plan you would like, and checkout with it. If you are interested in accessing a bag in another tier, add the bag to cart and you will be prompted to update your membership to the relevant plan. To downgrade your membership plan, please get in touch with us at membership@cocoonclub.co.uk.

You can only downgrade your membership plan after one paid month on the plan you signed up with. For more information, please read our FAQs on Upgrades and Add-Ons.

What does the bag-care process involve?

Each bag is subject to a physical inspection and rigorous care process after being returned from a member, to ensure it is thoroughly cleaned. We have recently introduced additional sanitisation measures to safeguard our bags, without compromising the quality of materials across our collection of new season, pre-owned and vintage styles. We disinfect using industry-approved cleaning reagents, and enclose each bag in protective casing.

What happens if I lose or damage an item?

Please read our full FAQs on loss and damage for more information.

Can I pause my membership?

We offer members one opportunity to pause their membership once for up to 90 days, and the pause period can only start once you have paid your first membership payment. Therefore, any ‘free’ or 100% discounted membership period is excluded from your pause period, and your pause can only commence once your first membership payment has been made.

If you would like to activate your membership before your 90-day pause period is up, you may do so at any time by contacting membership@cocoonclub.co.uk.

If you would like to cancel your membership during a paused membership term, you may do so by contacting membership@cocoonclub.co.uk. The minimum term period and cancellation notice period applies during a paused period. If you would like to cancel without serving the full minimum period or cancellation notice period, you will be required to pay for the minimum term and/or your cancellation period upfront before your membership can be cancelled.

How do I cancel my membership?

All memberships have a 30 day paid cancellation notice period and a 60 day minimum membership term for monthly members, and 90 day minimum term for quarterly members.

All membership fees are due in full during the cancellation notice period, and all membership benefits remain in place until the notice period has been completed and your bag is collected. Your membership charge will continue to go ahead in full, and failure of membership payment could result in legal action being taken against delinquent members.

Kindly note, if you have purchased any unused add-ons (including additional swaps and multi-bag passes), these will be refunded on cancellation. If COCOON has gifted you add-ons during your membership period, these will be forfeited on cancellation.

Read our full FAQs
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Access the luxury bags you want, without the luxury price tag.

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Success, this bag has been added to your Wishlist!

You’ll be notified by email each time this bag becomes available. Manage your alerts in your Wishlist.

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Your active Bag Pass has been extended. Enjoy this bag for another week!

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We’ve received your request to be pre-registered to collect and drop off bags at our pop up in Harvey Nichols, Knightsbridge. We’ll be in touch to confirm.

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Thanks for confirming that you would like to return this bag to our Harvey Nichols, Knightsbridge pop up. Store returns are available Monday-Saturday 10am-8pm and Sunday 11:30am-6pm.

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You cannot checkout with membership as you are already a {membership} member. For more information on membership and upgrades, visit our membership page, read our FAQs or reach out to our friendly membership team.

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We’ve registered your interest in purchasing this bag. Our membership team will be in touch as soon as possible to share more information.

How do you grade your bags?

To ensure your order meets your expectations, we determine each bag’s condition before listing it on our website and share this condition grade on each bag’s page. Some of our vintage styles and classic bags have already lived a full life (if only bags could talk…) and may show unavoidable signs of light wear. We have designed a straightforward condition grading matrix to fairly value and categories our styles, using an 8-letter grading system. If you have any questions regarding our condition grading, please contact our membership team.

100% AA+ Brand New and Unworn With Tags
90% AA Brand New and Unworn Without Tags
90% A Hardly used - Great condition, used but no visible signs of use
90% AB Gently Used - Very well maintained, little to no signs of use
90% B Very Good - Well maintained, visible signs of light wear from use
90% BC Good Condition - Visible signs of wear from frequent use
15% C Fair Condition - Significant visible wear from frequent use
85% D Damaged - Obvious damage to item, visible defects