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Pop In To Win!

Pop in to our pop-up to WIN 3 months of COCOON Deluxe Membership...

To celebrate our growing community, we're giving one lucky follower the chance to WIN 3 months of COCOON Deluxe Membership... Simply follow the below steps to enter our giveaway: 

1) Visit us at our pop-up in Harvey Nichols, Knightsbridge anytime from 16th-23rd November

2) Take a pic of your fave bag in our pop-up edit

3) Post to your Instagram (stories or feed) and tag us (@cocoonclub) to be entered for the chance to win

4) Make sure you’re also following us on IG! 


Go, go go - giveaway starts Tuesday 16th November 2021 at 09:30AM (GMT) and ends Tuesday 23rd November 2021 at at 23:59PM (GMT). Good luck, and don't miss out on your chance to discover COCOON IRL. Want to know more about our pop-up? Click here to find out.  


Deluxe Membership Giveaway Terms & Conditions
The recipient must reside in the UK and must be aged 18+. This giveaway is open to non-members only. Winners must enter via their personal Instagram account and will be selected at random and contacted by COCOON. Complimentary membership must be activated within 14 days of receipt and cannot be redeemed in combination with any other promotional offers on COCOON membership is non-transferrable. A bag will only be dispatched after the recipient has completed their account registration, activated their unique e-voucher code and we have received full payment of the refundable holding fee. The recipient will be subject to our standard terms of service and standard registration process, where we will carry out a soft credit check for identification purposes only. Please note, we reserve the right to decline any application at our discretion and will issue a full refund for the refundable holding fee. If the member chooses to cancel their COCOON membership during or after their complimentary COCOON experience, the standard cancellation policy and 30-day paid notice period applies. The standard Deluxe monthly membership fee of £99 per month applies from the end of the three-month complimentary membership period and on a recurring monthly basis. Offer subject to end without notice. Competition is not open to friends or family of COCOON staff.

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How do you grade your bags?

To ensure your order meets your expectations, we determine each bag’s condition before listing it on our website and share this condition grade on each bag’s page. Some of our vintage styles and classic bags have already lived a full life (if only bags could talk…) and may show unavoidable signs of light wear. We have designed a straightforward condition grading matrix to fairly value and categories our styles, using an 6-letter grading system. If you have any questions regarding our condition grading, please contact our membership team.

AA+ Brand New and Unworn with Tags
AA Brand New without Tags
A Excellent to Very Good Condition - Like new, used but no visible signs of use
AB Very Good to Good Condition - Well maintained with some signs of wear
B Fair Condition - Visible signs of wear from frequent use
C Very Worn or with Damage - Obvious damage to item, visible defects