Borrowing a designer bag has never been simpler.
Whether you want to borrow your dream bag or sell a pre-loved piece, we have made every step beautifully simple.
Borrowing a designer bag
Four simple steps stand between you and your next bag.
Pick Your Plan
Choose from our membership tiers, complete a quick ID check and you are in.
Choose Your Bag
Browse 500+ authenticated bags from Chanel, Dior, Gucci, Hermès and more. Select your bag and we will deliver it to your door within 2 to 3 working days.
Carry And Enjoy
Carry your bag for as long as you like. Every bag is professionally cleaned before it arrives with you.
Return And Swap
When you are ready for something new, return your bag using our prepaid packaging and choose your next one. Simple.
Selling your pre-loved bag
Four simple steps to sell your bag. We take 30% commission and handle everything else.
GET A QUOTE
Tell us about your bag and get a free valuation within 72 hours. No obligation.
SEND YOUR BAG
We send you a prepaid shipping label. Pack your bag and drop it off at your nearest collection point.
WE AUTHENTICATE IT
Our expert team authenticates every piece using a multi-point check. We will keep you updated throughout.
GET PAID
Once your bag sells, we transfer 70% of the sale price directly to your bank account. We handle the rest.
"The products and functionality are excellent but most of all the team that helps in the background is very effective, kind and personal. I've greatly enjoyed interacting with Iris and with Amy."
"With my Deluxe membership I get access to pieces I've wanted for ages and get to try them out before I buy them. Their customer service is above and beyond."
"Used Cocoon many times over the last 2/3 years, would highly recommend for luxury and high end bags to try before you buy."
Borrow a bag
Access 500+ luxury bags from £89/month. Swap as often as you like. Cleaning always included.
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Memberships from £89/month
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Free delivery
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Professional cleaning included
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Pause or cancel anytime
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All bags authenticated
Sell your bag
Your pre-loved bags deserve a new home. We take 30% commission and handle authentication, listing and fulfilment. You receive 70% of the sale price, paid directly to your bank.
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Free valuation within 72 hours
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Bags accepted from all major luxury brands
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Prepaid shipping label provided
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Expert multi-point authentication
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You keep 70% of the sale price
Common questions
I’ve just signed up, what happens next?
Welcome! Once you have checked out with a COCOON membership, our approval process includes two key steps: ID verification and a soft background credit check.
You will be asked to confirm your identity through our secure third-party ID verification partner where you will be required to submit a photo of your government-issued ID. This will then be matched with a live selfie to prove your identity alongside the ID provided.
Please note that your COCOON application is not complete until you have completed the ID verification process. Once your application has been approved, we will send your first bag order to you!
Do you have a minimum term for memberships?
Yes, our monthly memberships have a minimum term of 60 days and 90 days for quarterly memberships.
How many bags do I get each month?
You can have one bag at a time with all of our memberships, up to two with our Platinum membership. From your second membership charge onwards, you can purchase weekly Bag Passes to access a second bag from the full collection for one week at a time.
How long can I keep a bag?
Each borrowing period is either one or three months, depending on the bag. You can return it anytime within this period and choose a new bag straight away.
What if the bag I like is currently out with a member?
If there is a bag you love that is currently with another member, simply heart it or tap Notify Me. It will be added to your Wishlist and you will receive email alerts whenever it becomes available. You can manage your notification preferences for each saved bag at any time.
You can also request to reserve a bag and our membership team will do their best to arrange this for you. Just email membership@cocoonclub.co.uk.
What happens if a bag is damaged?
Normal wear and tear is covered. Significant damage may incur a repair fee.
Can I pause or cancel my membership?
Yes, you can pause or cancel your membership after you have completed your minimum term. To cancel, email us at membership@cocoonclub.co.uk at least 5 business days before your next charge date.
Can I get a membership if I am not in the UK?
Not at the moment, sorry! Membership is currently only available to UK residents. However, our ReSale pieces are available to ship internationally!
Ready to find your bag?
Part of a 120k+ fashion community already borrowing and shopping smarter. Join them today.
