In your role as Ecommerce Platform Manager, you will partner with the CEO & key stakeholders to deliver a best-in-class ecommerce strategy for the business across multiple devices. You will be an integral part in increasing customer conversation and driving sales, as well as developing strategies. You will ideally have experience in managing Shopify ecommerce platform, integrating third party apps, as well as a working knowledge of Javascript, HTML and CSS. You will be a great partner across the business and build a platform that takes into account the business needs. 

This is a great opportunity for a determined and technically savvy ecommerce professional, with a passion for luxury and the customer experience. 


  • Take ownership of the ecommerce platform, configuration and setup; setting and delivering a best-in-class, highly visual and innovative product
  • Manage the roadmap: capture work from a wide range of inputs, understand and prioritise this work so the team is always working on the most impactful projects
  • Configuration of third-party modules and apps (e.g. a search solution or a shipping module)
  • Understand our business strategy and deliver product that reflects it 
  • Be responsible for any Data migration work
  • General platform back-end admin work
  • Documentation & process management eg. creating project planes, wireframes etc 
  • Reports & Administration: The acquisition and delivery of key online data and insight in weekly and monthly trade reports. 
  • Attend and learn from industry events to ensure that COCOON is up to date on the latest trends and innovations 


  • At least 1 year in an eCommerce-focused role (either agency or in-house)
  • Experience with an eCommerce platform (ideally Shopify, Magento or BigCommerce)
  • Knowledge of HTML, CSS and JavaScript
  • Team player who is willing to get their hands dirty
  • Experience of using Google Analytics
  • Excellent written English
  • Bonus points for technical candidates with some form of development background
  • You have strong analytical skills including advanced knowledge of excel and web analytics tools, which you use to inform your decisions 
  • Highly organised with strong planning skills 
  • Be a self-starter with the ability to excel through times of growth, ambiguity and change
  • Have strong attention to detail and are highly organised 
  • Have the ability to manage and prioritise multiple deliverables with hard deadlines
  • Have an entrepreneurial spirit, thriving in a fast-paced, high growth environment


Please send a copy of your CV and a cover letter outlining why you would be a good fit for the role to 

*No agencies please*

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