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💝 IWD Giveaway 💝

Win COCOON Deluxe Membership

In light of IWD and Mother's Day, it's time to celebrate our amazing community! We're giving you the chance to win 3 months of COCOON Deluxe membership for both you and a plus one. Just follow these simple steps to enter:

1) Like our giveaway post
2) Tag your favourite person in the comments
3) Make sure you’re following us on Instagram (we’ll be checking!)

Go, go go - giveaway closes 12th March 2024 at at 23:59PM (GMT). Want to know more about what membership means? Click here to find out.

IWD Giveaway Terms & Conditions
Giveaway starts 5th March 2024 at 08:00PM (GMT) and closes 12th March 2024 at 23:59PM (GMT). Enter through Instagram: follow @cocoonclub, like our giveaway feed post and tag your favourite person in the comments. One comment is equal to one entry, enter as many times as you like. Winners must enter via their personal Instagram account and will be selected at random and contacted by COCOON. Recipients must reside in the UK and must be aged 18+. This competition is open to non-COCOON members only, and is not open to non-members who have previously held a membership. Complimentary membership must be activated within 14 days of receipt and cannot be redeemed in combination with any other promotional offers on COCOON membership is non-transferrable. A bag will only be dispatched after the recipient has completed their account registration, activated their unique e-voucher code and we have received full payment of the refundable holding fee. The recipient will be subject to our standard terms of service and standard registration process, where we will carry out a soft credit check for identification purposes only. Please note, we reserve the right to decline any application at our discretion and will issue a full refund for the refundable holding fee. If the member chooses to cancel their COCOON membership during or after their complimentary COCOON experience, the standard cancellation policy and 30-day paid notice period applies. The standard Deluxe monthly membership fee of £99 per month applies from the end of the three-month complimentary membership period and on a recurring monthly basis. Offer subject to end without notice. COCOON membership is non-transferrable. Competition is not open to friends or family of COCOON staff. Standard COCOON Terms and Conditions apply.

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How do you grade your bags?

To ensure your order meets your expectations, we determine each bag’s condition before listing it on our website and share this condition grade on each bag’s page. Some of our vintage styles and classic bags have already lived a full life (if only bags could talk…) and may show unavoidable signs of light wear. We have designed a straightforward condition grading matrix to fairly value and categories our styles, using an 6-letter grading system. If you have any questions regarding our condition grading, please contact our membership team.

AA+ Brand New and Unworn with Tags
AA Brand New without Tags
A Excellent to Very Good Condition - Like new, used but no visible signs of use
AB Very Good to Good Condition - Well maintained with some signs of wear
B Fair Condition - Visible signs of wear from frequent use
C Very Worn or with Damage - Obvious damage to item, visible defects