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We're on TikTok! Follow to WIN!

Follow to WIN! Psst, we’ve just launched our TikTok! To celebrate, we’re giving away 3 months Deluxe monthly membership to one lucky follower based in the UK. It couldn’t be easier to enter, just follow the below steps…

1) Head over to our TikTok ( and give us a follow
2) Like our TikTok giveaway post

Really... that’s it! You have until Saturday 7th August 2021 23:59PM GMT to enter. Go, go, go! Giveaway winner will be contacted via TikTok direct message. Entrants must be aged 18+ and reside in the UK. T&C’s apply. Get following, liking and stay tuned!

Terms & Conditions: Giveaway starts Saturday 1st August 2021 at 11:00:AM and ends Saturday 7th August 2021 at 23:59PM GMT. Enter through TikTok - follow and like our TikTok giveaway post. Winner will be selected at random and contacted via TikTok on Monday 9th August (decision is final). The recipients must reside in the UK and must be aged 18+. This giveaway is open to non-members only. Complimentary membership must be activated within 14 days of receipt and cannot be redeemed in combination with any other promotional offers on COCOON membership is non-transferrable. The recipient will be subject to our standard terms and service and standard registration process, where we will carry out a soft credit check for identification purposes only. A bag will only be dispatched after the recipient has completed their account registration, activated their unique e-voucher code and passed an active card check. If the member chooses to cancel their COCOON membership during or after their complimentary COCOON experience, the standard cancellation policy and notice period applies. The standard Deluxe monthly membership fee of £99 per month applies from the end of the complimentary membership period, and on a recurring monthly basis. Offer subject to end without notice. Competition is not open to friends or family of COCOON staff.


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How do you grade your bags?

To ensure your order meets your expectations, we determine each bag’s condition before listing it on our website and share this condition grade on each bag’s page. Some of our vintage styles and classic bags have already lived a full life (if only bags could talk…) and may show unavoidable signs of light wear. We have designed a straightforward condition grading matrix to fairly value and categories our styles, using an 6-letter grading system. If you have any questions regarding our condition grading, please contact our membership team.

AA+ Brand New and Unworn with Tags
AA Brand New without Tags
A Excellent to Very Good Condition - Like new, used but no visible signs of use
AB Very Good to Good Condition - Well maintained with some signs of wear
B Fair Condition - Visible signs of wear from frequent use
C Very Worn or with Damage - Obvious damage to item, visible defects